This package provides proactive on-line backing of the plant operator on site. Can be booked on demand in addition to a Basic or Advanced Package.
A Siemens Remote Expert is permanently connected to the plant to monitor and assist operation, especially startups, shutdowns, load changes, and non-daily operation.
Helps also to ensure operation after long outages, after implementation of technical changes in critical systems and for training of new operators.
- Always connected to control system via T3000 - DCS remote access (read-only) over secure cRSP connection to have same view as on-site operator.
- Plant operator can immediately connect to the Siemens Remote Experts in case of questions.
- Carefully observing the correct and safe operation of the plant and contacting the plant operator immediately when action is needed from Remote Expert's perspective, to avoid impact on the power plant production.
- Any issue detected will be immediately (online) advised to the customer’s operator(s) for taking fast action.