Product Support

Technical & Product Support

Making an investment in industry leading software is smart. Having the peace of mind knowing that you have access to expert-level support is important. As your trusted partner, our support team is available with responsive domain expertise while providing unparalleled technical support, helping keep customers productive in our technologies.


Released: PSPPM 1.6 with PSPPM Flare

The industry's first fully integrated module for relief systems analysis and flare network hydraulics.


Learn more about PSPPM 1.6. Speak to an expert ... 

Customer Software Support Portal Announcement

The Siemens Energy Process & Safety Consulting customer support portal is LIVE! Access the portal to submit online support requests, manage open tickets, access product documentation, and more.

Products We Support

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Product release available

  • PSPPM™ 1.6 product release


  • PSAIM™ product release


  • OGM™ 2.2 product release