Services for FACTS
In the field of flexible AC transmission systems
are serviced by Siemens Customer Services
Enable your FACTS installation to keep up with the futureIncrease the reliability of AC networks and reduce power delivery costs with your flexible AC transmission system (FACTS) not just today, but also in many years to come. Even if your FACTS devices have done a good job so far, to keep up their high performance, efficiency, and reliability over many years requires various services.
Safety, reliability, and availability for FACTS throughout the entire lifecycle
In times with growing bottlenecks, uncontrolled load flows, and instabilities due to the liberalization of the energy market and the increasing share of volatile renewable energies, TSOs have to make sure that their FACTS installations are working at their best to enhance grid stability and power quality. Regular maintenance, health and security checks, modernization and retrofit as well as many other services are needed to ensure the safety, reliability and availability of your FACTS installation throughout the entire lifecycle. And that's what we are committed to.
At Siemens, we provide you with all kinds of comprehensive services for FACTS solutions and contribute professionals with many years of experience and qualifications in the utility and infrastructure industries. You benefit from a maximized lifetime of your FACTS station, minimized downtimes and unpredictable expenses during offline maintenance activities, and you secure the highest availability and reliability with a safe investment. And what's more, having your FACTS managed, operated, and maintained by our FACTS experts allows you to focus on your core business.
Benefit from our services for the following FACTS solutions
Highlight services for even more reliable FACTSWith Siemens you can count on an experienced service partner with a comprehensive spectrum of customized services for your FACTS equipment. This also includes state-of-the-art offerings and highlights such as our cyber security services that protect your FACTS installation against all kinds of digital threats.
Is your FACTS installation ready to tackle the security challenges of digitalization?
Digitalization changes our energy systems. It offers great prospects and new business opportunities, but harbors also challenges in terms of cyber security. Whether attacks on the communication to and between FACTS devices, on time- and synchronization-based control algorithms or malicious sending of incorrect operational data that endangers a stable operation, cyber threats to FACTS systems have to be taken care of in advance. And even without a direct Internet connection: Manipulated IT devices or the engineers’ or maintainers’ laptops etc. pose risks, too. To protect FACTS, we offer comprehensive cyber security support and services based on an in-depth defense concept. We identify your technical vulnerabilities, recommend appropriate security measures and carry out their implementation. Our services for cyber security include:
- Consulting regarding e.g. requirements, evaluating the own status quo and recommending the resulting security measures
- Patch management (three service levels)
- Security reviews, penetration tests and incident handling
Cyber Security Services for FACTS you can count on
Cyber threats are increasing with serious consequences for companies and communities worldwide. Critical infrastructure like power transmission systems become increasingly the focus.
As IT systems are the foundation of all of today’s critical processes in most companies, this leads to significantly increased risks of being attacked by hackers or viruses and patching software weaknesses is not a onetime task but an ongoing endeavor through the system’s lifetime. Siemens has developed a comprehensive cyber security service portfolio for FACTS to support customers.
We check up on your system – and help to prevent failures
Every service you need for your FACTSIt’s our mission to keep flexible AC transmission systems in perfect shape for efficient, reliable, and highly available operation as well as for the changing demands of the future. That’s why our comprehensive service portfolio for FACTS covers the whole range of proactive and reactive services.
We’re at your service
If you’d like to learn more about what we can do to maintain, extend, and increase the availability, efficiency, and security of flexible AC transmission systems, please contact our Customer Support Center. Our experts look forward to answering all your questions about our FACTS services, and we’ll be pleased to provide you with comprehensive information.